My dissertation argued that writers should help shape how software gets built, not just document the result. AI makes that case more urgent than ever.
Read on Medium →Writing & speaking
Where I work through content design leadership, quality, and putting GenAI to work without losing the craft — in essays, talks, and conversations. New pieces land here and on Medium.
Writing
Essays on content design leadership, quality, and GenAI — most also published on Medium.
These three tensions don't resolve as you level up. That's the job, not a sign you're failing.
Read on Medium →
Defining a field that is always in flux.
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Build out your content design system to reduce stress and create consistently effective content across the end-to-end experience.
Read on Medium →Speaking
Talks, panels, and conversations on content design leadership, craft, and where the field is heading.
Upcoming
Panel hostSep 24–25, 2026 · Online
What got us here won't get us there: Repositioning content design for what's next
Hosting a panel on repositioning content design as a strategic business capability as teams flatten and AI reshapes the work — with Natalie Marie Dunbar, Kim Bennett, and Jenny Mero.
Past
SpeakerApr 30, 2026 · Online
The messy middle: Holding vision and execution in content leadership
Why leadership gets more contradictory as you level up — and how to hold the tension between vision and execution as a normal phase of growth.
SpeakerAug 23, 2024 · Online
Leveling up as a content designer: From IC to senior director and beyond
How the job changes at every step up the ladder, and how to make the case for content roles at higher levels of leadership.
Session details →Article coming soon
Podcasts & interviews
PodcastHumans of AI · Writer
On the Humans of AI podcast: Redefining content design
A conversation about where content design is heading, why structure matters more than ever, and what AI changes — and doesn't.
InterviewPunkt
Punkt spotlight: Championing content-led UX
On giving content design a seat at the table and what it takes to lead content-first product work.
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